AquaPure Warranty Policy

At AquaPure, we stand behind the quality of our products and offer a 1-year replacement warranty from the date of purchase.

What’s Covered

If your AquaPure product develops a manufacturing defect or stops functioning properly due to a product-related issue during the warranty period, we will review the issue and, if approved, provide a replacement product at no additional cost.

What’s Not Covered

The warranty does not cover damage caused by:

• Improper installation or use

• Accidental damage

• Physical damage or modifications

• Misuse or negligence

• Normal wear and tear

• Damage caused by factors outside the product's intended use

Filter cartridges are considered consumable items and are not covered under the 1-year replacement warranty.

How to Make a Warranty Claim

To make a warranty claim, please contact AquaPure Customer Support with your order number and photos or videos showing the issue.

Our team will review the claim and provide the next steps if the issue is determined to be covered under the warranty.

The 1-year warranty is valid from the original purchase date and applies to the original purchaser.